Welcome to PushkaTrip.com!
These terms and conditions outline the rules and regulations for Pushkar travel booking, located at PushkaTrip.com. By accessing this website, we assume you accept these terms and conditions. Do not continue to use PushkaTrip.com if you do not agree to all of the terms and conditions stated on this page.
Services Offered
PushkaTrip.com provides booking services for desert safaris (including Camel Safari, Jeep Safari, Camel Cart, ATV Bike, and Horse Riding), hotel accommodations, and holiday packages. Our services are subject to availability and may be subject to additional terms and conditions.
Booking and Payment
- Booking Process: All bookings must be made through our website. Customers are required to provide accurate and complete information during the booking process.
- Payment: Full payment is required at the time of booking. We accept various forms of payment, which will be indicated at the time of booking.
- Confirmation: A confirmation email will be sent to you upon successful booking. Please review all details carefully and contact us immediately if there are any discrepancies.
Pricing and Availability
- Pricing: All prices are listed in the local currency and are inclusive of applicable taxes unless otherwise stated.
- Availability: All services are subject to availability. PushkaTrip.com reserves the right to cancel or modify bookings in case of unavailability or other unforeseen circumstances.
Cancellations and Modifications
- Customer Cancellations: Cancellations must be made in accordance with our cancellation policy (see below).
- Modifications: Any modifications to bookings must be requested at least 48 hours before the scheduled service. We will do our best to accommodate your requests, but cannot guarantee availability or changes.
Liability
PushkaTrip.com acts solely as an intermediary between customers and service providers. We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services. Customers are advised to purchase travel insurance to cover any unforeseen circumstances.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which PushkaTrip.com operates, without regard to its conflict of law provisions.
Contact Us
If you have any questions about these terms and conditions, please contact us at info@pushkatrip.com.
Reservation Policy
Booking Confirmation
- Upon successful booking, you will receive a confirmation email with all the details of your reservation. Please ensure that the information is correct and contact us immediately if there are any discrepancies.
- Your booking is only confirmed once you have received this email and full payment has been processed.
Payment Methods
- We accept various forms of payment including credit cards, debit cards, and other online payment methods. The available payment options will be displayed at the time of booking.
Special Requests
- Any special requests (e.g., dietary requirements, special accommodations) should be made at the time of booking. While we will do our best to meet your needs, we cannot guarantee that all requests will be accommodated.
Check-in and Check-out
- Specific check-in and check-out times for hotels and holiday packages will be detailed in your booking confirmation. Please adhere to these times to avoid any additional charges.
Cancellation Policy
Standard Cancellations
- Cancellations made at least 48 hours in advance are eligible for a full refund, minus any processing fees.
- Cancellations made less than 24 hours in advance are subject to a 50% cancellation fee, minus any processing fees.
- Cancellations made less 2 hours before the scheduled service are non-refundable.
Refunds
- Processing Time: Refunds will be processed within 8-10 business days from the date of cancellation.
- Method of Refund: Refunds will be made to the original payment method used during the booking process.
Non-Refundable Bookings
- Some services or special offers may be non-refundable. This will be clearly stated at the time of booking. Please review these terms before making your reservation.
Modifications
- Any changes to your booking must be requested at least 24 hours before the scheduled service. While we will do our best to accommodate your changes, we cannot guarantee that all modifications will be possible.
No Shows
- If you fail to appear for your scheduled service without prior notification, no refund will be given.
Force Majeure
- PushkaTrip.com is not liable for cancellations or changes due to unforeseen circumstances such as natural disasters, acts of terrorism, or other events beyond our control. In such cases, we will do our best to assist you, but cannot guarantee refunds or rescheduling.
How to Cancel
- To cancel your booking, please contact our customer support team at info@pushkatrip.com with your booking details. Cancellations are only confirmed once you receive a cancellation confirmation email from us.
Need help?
If you have any questions or need further assistance, please do not hesitate to contact us.
Thank you for choosing PushkaTrip.com. We look forward to providing you with an unforgettable experience.
